Managing email messages

  1. Read an email message
  2. Mark an email message as read
  3. Reply to or forward an email message
  4. Search for an email message
  5. Sort email messages
  6. Delete an email message

Read an email message

Unread messages appear in bold. To read a message, click the subject link of the message. The message opens in either a preview pane or new window, depending on your settings.

Mark an email message as read

  1. Select check box next to the message or messages you want to mark as read.
  2. Click the Mark as Read icon at the top of the message list.

Note  To mark a message as unread, open the message and click the Mark Unread icon in the Message Preview page.

Reply to or forward an email message

  1. From the Message List page, select the message you want to reply to or forward by clicking on the message’s subject link.
  2. Click the Reply, Reply All, or Forward icon.
  3. Enter the recipient names in the To, CC, and Bcc fields, or use the Address Book. For reply and reply all the recipients are automatically populated, but you can add additional recipients if desired.
  4. Add any additional content, including attachments, to the message.
  5. Click Send.

Search for an email message

Use the Search For field to search and find messages in the Message List. Type the word you are searching for in the Search For field and click Search.

Click the Show Search Options link to search specifically in the From, Subject, or Body fields of messages in the Message List.

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Sort email messages

To sort the message list, on the Message List page, click the icon or title representing the type of sort you want to perform.

You can sort the messages in the Message List by their priority, whether they contain attachments, as well as their To/From, Subject, Date, and Size attributes.

Sort by Description


Sorts messages by shared priorities.


Sorts messages by their inclusion of attachments.


Alphabetically sorts messages by sender/receiver names.


Alphabetically sorts messages by subject lines.


Chronologically sorts messages.


Sorts messages by size.

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Delete an email message

  1. Select the check box next to the message or messages you want to delete.
  2. Click the Delete icon.

Note  Deleted messages are moved to the Trash folder. Deleting the message from the Trash folder removes it permanently.

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